Shipping and Handling:

We only ship to the United States. Shipping and handling is FREE. We do not ship Internationally.

Return Policy

If you have a return you must follow the below return procedure.

• You must request a RMA number with in 10 days of the shipping date.
• The item must be returned and in our hands with in 20 days of the shipping date in the original packaging.  Shipping is at your expense.  We will not pay for return shipping back to us.
• All items must have all paper work and anything else that was shipped with the item.  We will not process partial returns.
• If you send a item back to us without a RMA number we will return it back to you.
• You must include your name, product name and a valid reason for the return.

Valid Return Reasons, Pretty Simple.

• Item is broken and does not work upon receipt.
• Item is missing parts or pieces to it upon receipt.
• A valid return must be a good honest reason for the return of the item.

Non Valid Return Reasons.

• Don't like the item.
• Was not what I thought it was going to be.
• I don't need the item now.
• I don't want the item.

Items that can not be returned.

• Any clothing items due to health reasons, we can not take the chance that the item has been worn.
• Shoes, due to health reasons.
• Perishable items, wines, chocolates, flowers etc.

If you pay by PayPal your return will be credited to your PayPal account.  If you paid by credit card your credit card will be credit back.   No exceptions.  Any exchanges will be exchanged out and a new item will be sent.

If you feel at any time you have a valid return please let us know.  If we will accept the return you will receive a RMA number to send with the item back to us.  If you have any questions about warranty information for any of the items please ask.

Thank you
Craftz and Giftz